Many people are familiar with the term “phishing”, which involves Internet fraudsters who send email messages in an attempt to fool someone into revealing their personal information (credit card numbers, bank account information, Social Security Number, passwords, or other sensitive information). But do you know that the same type of fraud attempt can be committed through a phone call (“Vishing”), mobile phone text message (“Smishing”) or a mailed or faxed letter. The message may ask you to update, validate, or confirm your personal, account or credit/debit card information. Don’t be fooled by these criminals.
Remember, UNFCU or other legitimate organizations will never contacts members/customers to request personal information such as cards numbers, member numbers, Personal Identification Numbers (PINs) or passwords. Never give out your personal information unless you have initiated contact.
In some specific situations, we may ask you to contact us directly via telephone at +1 347 686 6000, which is the number published on our website to update information we have on file that we believe may be incorrect such as mailing address, telephone number or/and email address. Please always ensure that you are calling the appropriate and published number for UNFCU.