We value your time as much as you do. That is why you can now track how long it will take for a member service representative to answer your call prior to picking up the telephone. This information is available 24 hours a day 7 days a week on the Contact Us or the Branch & ATM Locator sections of UNFCU.org. The approximate ‘wait time’ will be displayed giving you the option of calling at another time thereby avoiding being on hold for long periods of  time and reducing any cost associated to contacting UNFCU.